Privacy Policy
Introduction
At Kinovu, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect information that you voluntarily provide to us when you:
- Contact us through our website
- Subscribe to our newsletter
- Request a quote or consultation
- Use our live chat feature
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer service
- Send you marketing and promotional communications (with your consent)
- Improve our website and services
- Comply with legal obligations
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information
- Withdraw consent for marketing communications
Client Websites and Mobile Applications
For websites and mobile applications that we develop for our clients:
- All data collected through our developed applications is stored securely on our private servers
- Data access is strictly limited to the respective client and authorised Kinovu personnel
- We implement industry-standard encryption and security measures to protect all stored data
- No third parties have access to the collected data unless explicitly authorised by the client
- We maintain detailed access logs and regular security audits of our storage systems
The specific types of data collected through client applications may vary based on the application's purpose and requirements. Each application we develop includes its own detailed privacy notice outlining the exact data collection practices and usage policies.
App Store Compliance
All mobile applications we develop adhere to strict privacy and data protection guidelines set by:
- Apple's App Store Review Guidelines, including App Privacy Details and privacy nutrition labels
- Google Play Store's Developer Program Policies and Data Safety requirements
- Platform-specific data collection and handling requirements
- Regular compliance updates to meet evolving store policies
We ensure all applications maintain necessary certifications and transparently disclose their data practices through respective store listings.
Data Deletion Requests
Users of our client applications have the right to request deletion of their personal data. To exercise this right:
- Contact the specific application's administrator or support team
- Submit a formal deletion request through the application's designated channels
- We will process the request within 30 days of receipt
- Upon verification, all personal data will be permanently deleted from our servers
- Confirmation of deletion will be provided upon completion
Please note that some data may need to be retained for legal, compliance, or legitimate business purposes. In such cases, we will clearly communicate what data must be retained and for what duration.
Contact Us
If you have any questions about this Privacy Policy, please contact us at contact@kinovu.com